Volunteering On The Warm Line

As I am writing, I am finishing up a volunteer shift at the Warm Line. In fact, I wasn’t even on the schedule for tonight. It just so happened that I was hanging out with the mentor on duty tonight when she found out that we were short on volunteers. She asked me if I could volunteer tonight and I said I could.

In fact we are slow at the moment despite a busy start. I had a couple of difficult calls that involved people wanting to cut themselves or attempt suicide. I am grateful that I was able to help them come up with a safety plan. It is rare that we get those kind of calls. It is difficult to take those calls because I am able to relate to how they feel because I once felt like how they were feeling at the moment.

I think it is because I am able to relate how they feel that I am able to have empathy for them. Empathy is key to being a volunteer on the Warm Line as well as being employed in the mental health field. I love being able to be an example of recovery and offer hope to those who may need it.

Well, I need to get going. I need to help clean up and other stuff to end the night. Have a wonderful evening. Good night and don’t let the bed bugs bite. Peace Out!!

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